Some Bank of America customers seeing $0 balances noted that their debt is “conveniently” still showing up.
Tens of thousands of Bank of America customers have reported a network outage preventing them from accessing their bank accounts or seeing a $0 balance.
Reports of service issues started to come in at about 4:26 pm UTC on Oct. 2 and peaked about one hour later with nearly 18,000 Bank of America customers reporting issues within a 15-minute interval, data from real-time network outage platform Downdetector shows.
Number of Bank of America outage reports over the last 24 hours. Time reported in UTC +10. Source: Downdetector