FTX Europe, the European arm of FTX, has launched a website allowing customers to initiate withdrawal requests. This comes five months after the global trading platform’s bankruptcy in early November. A screenshot of the new page was shared on Twitter by FTX Europe. The domain will solely be used for impacted customers to file claims for their fiat balances, without offering any products or services. An email from the platform revealed that their new domain has been approved by their regulator CySEC.
The website will only be used for FTX EU LTD clients to receive refunds of their fiat balances and no other services or products will be offered via this URL.
FTX EU was made available to users in the Europe Economic Area and the Middle East in March 2022, shortly before the global enterprise collapsed in November. However, it is unclear how many people were able to take advantage of this service during its short lifespan; as such, it is unlikely that user numbers will be high.
FTX Japan took decisive action to rectify the situation for customers affected by FTX Europe’s bankruptcy in November 2020. In February, they allowed a full withdrawal of funds totaling around $50 million. The Cyprus regulator had previously demanded that FTX EU suspend its operations on Nov. 9, which eventually led to the entire FTX Group and its 130 affiliated companies filing for bankruptcy shortly afterward. At the time, FTX Europe was based in Switzerland.
