Hong Kong issues generative AI guidelines for consumer protection

The HKMA has introduced new principles for using generative AI, emphasizing governance, transparency and data protection in consumer-facing applications.

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The Hong Kong Monetary Authority (HKMA) has issued guiding principles for generative artificial intelligence use in consumer-facing applications to safeguard end-users. 

The HKMA, Hong Kong’s central banking institution, introduced reforms to its preexisting four pillars of guidance on the use of generative AI (GenAI) in a circular issued to authorized institutions mainly comprised of banks.

The new principles were added to the four central pillars initially introduced for big data analytics and AI in November 2019: governance and accountability, fairness, transparency and disclosure and data privacy and protection.

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