Microsoft recently launched Copilot Pro, a paid subscription service aimed at enhancing the performance of their Copilot AI tool. However, the initial rollout has been marred by user complaints regarding slow performance and delays. The service, which promised priority access to GPT-4 Turbo, seems to have fallen short of its performance expectations.*
Performance woes for copilot pro users
Users who eagerly subscribed to Microsoft’s Copilot Pro service have voiced their dissatisfaction with its performance. The paid subscription, priced at $20 per month for a single user, was introduced with the promise of better performance and advanced AI capabilities. It offered access to Copilot for various Office applications, including Word, Excel, PowerPoint, Outlook, and OneNote, across Windows, Mac, and iOS platforms. Additionally, Copilot Pro included perks related to image generation.
Despite these enticing offerings, users on Twitter have reported experiencing sluggishness and delays while using Copilot Pro. Microsoft had initially emphasized that the subscription would provide access to GPT-4 Turbo, ensuring priority access and superior performance even during peak usage times. However, it appears that the service has not lived up to these expectations, leaving many users frustrated.
Microsoft responds to user complaints
In response to the user complaints, Mikhail Parakhin, Microsoft’s head of Advertising and Web Services, addressed the performance issues. Parakhin clarified that no server-side problems or delays were affecting Copilot Pro. He suggested that users experiencing performance problems should consider turning off the efficiency mode in their web browsers, as this feature can reduce performance to conserve battery life.
Furthermore, it’s worth noting that Copilot Pro is currently unavailable on Android and iOS platforms. Microsoft cited ongoing app updates and the need for store approvals from the respective companies as reasons for the delay in availability.
Copilot Pro vs. ChatGPT plus: A comparison
While Copilot Pro is still in its early stages, it faces competition from Microsoft’s alternative to ChatGPT Plus. Despite the initial performance hiccups, Copilot Pro offers several advantages, including seamless integration with Office applications and access to DALL-E-based image generation tools. This suggests that Microsoft’s offering could provide better value for users once the performance issues are resolved.
Microsoft’s Copilot Pro service has encountered a rocky start, with users expressing dissatisfaction over its performance. However, Microsoft maintains that there are no server-side issues, and users can potentially improve their experience by adjusting their web browser settings. As the service continues to evolve, it remains to be seen whether Copilot Pro can deliver on its promise of enhanced performance and advanced AI capabilities. Meanwhile, Microsoft’s alternative to ChatGPT Plus offers an attractive option with its integration into Office applications and image generation capabilities, positioning it as a formidable competitor in the AI subscription space.
