Salesforce CEO says LLM ‘upper limits’ reached, future of AI is agents

We’ve all “got drunk on the ChatGPT Kool-Aid” over the past few years said Salesforce CEO Marc Benioff. 

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Marc Benioff, CEO of American cloud computing software firm Salesforce believes the future of artificial intelligence lies in autonomous agents rather than large language models (LLMs) in the form of AI chatbots.

“I actually think we’re hitting the upper limits of the LLMs right now,” said on The Wall Street Journal’s “Future of Everything” podcast on Nov. 23.

We’ve all “got drunk on the ChatGPT Kool-Aid” over the past few years, he added, arguing that this has led the average consumer to believe that AI is more powerful than it is and that large language models are key to advancement in the technology. 

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