AI trends in 2024: Consumers hate machine-generated art, love automated shopping experiences

Magic gathers a chorus of boos after backtracking a denial over the use of AI-generated art while an IBM survey finds widespread discontent amongst shoppers.

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Wizards of the Coast, publishers of the popular Dungeons & Dragons roleplaying game and Magic: The Gathering collectible card game, can’t seem to get out of its own way when it comes to experimenting with artificial intelligence (AI) generated art.

Meanwhile, IBM’s taking a different approach to soliciting user feedback: a good old fashioned survey. In its latest, Big Blue discovers “widespread discontent in retail experiences” and significant consumer interest in AI solutions for retail.

After fans recently accused the company of passing off AI-generated art as human work in a recent advertisement for its Magic: The Gathering game the company denied doing so.

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