Language-learning giant Duolingo is taking bold steps to solidify its presence in Southeast Asia, fueled by innovative technology, pop culture references, and strategic partnerships. In a bid to maintain its competitive edge and cater to a rapidly growing user base in the region, Duolingo has turned to ChatGPT technology and iconic figures like K-Pop sensation Blackpink to engage language learners across Southeast Asia.
This article explores Duolingo’s unique approach to language education, its thriving presence in the Southeast Asian market, and the impact of pop culture on language acquisition. Southeast Asia has emerged as one of Duolingo’s fastest-growing markets, marked by a surge in daily new users, particularly from Vietnam.
While specific user figures are undisclosed, the platform acknowledges that Vietnamese learners have propelled the country into the top three Duolingo markets globally for daily user additions. Moreover, the Vietnamese population is strongly inclined to study English, trailing closely behind their Chinese counterparts in Asia.
Redefining competition and inspiration
Duolingo’s perspective on competition sets it apart from conventional tech platforms. Rather than viewing other educational apps as rivals, Duolingo positions itself as a contender for user attention against entertainment giants like TikTok and Facebook. However, Haina Xiang, Asia Regional Marketing Director, recognizes the diverse preferences in Southeast Asia. Local alternatives may attract some learners, a phenomenon Duolingo views as an opportunity for self-improvement and market enrichment.
“We saw quite interesting competitors locally, which I feel like it’s a good thing. It shows the whole market’s language-learning needs,” Xiang noted. “Also, these local competitors inspire us, where we should improve.”
Innovative language learning through pop culture
Critics often question whether playing a game is sufficient for mastering a foreign language, but Duolingo remains committed to making language learning enjoyable. The platform leverages popular culture references, embedding them in language lessons to pique learners’ interest. For instance, Japanese language modules feature phrases from anime and manga, catering to fans with lines like “I reject my humanity.”
Additionally, Duolingo witnessed a surge in interest in Korean following the viral sensation of the TV show “Squid Game.” The platform’s response to this trend exemplifies its adaptability, incorporating relevant content to engage users. K-pop, another cultural phenomenon, entices foreigners to sing along to lyrics they might not otherwise understand, further enhancing the appeal of language learning.
The Owl’s outreach and Southeast Asian pop culture
Duolingo’s iconic kiwi-green owl mascot has become an ambassador of language education, appearing at a Blackpink concert in Vietnam in July. Such initiatives reflect the platform’s commitment to bridging the gap between language learning and popular culture, driving user engagement across the region.
“Some other Asian languages are also increasing very fast because of the Asian pop culture behind it. It’s a huge motivation,” Xiang emphasized during a press conference in Ho Chi Minh City.
The role of ChatGPT and AI in Duolingo’s evolution
Duolingo’s journey into Southeast Asia was accompanied by its collaboration with OpenAI, a partnership initiated before the widespread recognition of large language models (LLMs). Today, the platform utilizes generative AI to enable learners to practice conversations with chatbots, fostering interactive language development.
The results of these efforts are evident in the exponential increase in users from Indonesia, with a sixfold growth since 2020 and a significant fivefold growth in Thailand and Vietnam.
Adaptive competition in Southeast Asia
Competitors within the Southeast Asian language education market are not lagging in adopting AI-driven strategies. Startups like Elsa and Yola specialize in language tutoring in Vietnam, tailoring their services to cater to local preferences. Wordsmine, another player in the region, offers software that adapts to individual user interests and goals, emphasizing the importance of tailored learning experiences.
“The app will know which subject you’re not good at to remind you to practice over and over within a specific time,” explained Wordsmine founder Phan An.
Navigating content challenges
Duolingo’s content occasionally garners attention on social media due to translations or word choices deemed dubious or comical. For instance, the platform’s Vietnamese content includes translations like “I am a box,” leading some users to question the practicality of learning words like “magnet” early on.
Nonetheless, Duolingo’s approach keeps users engaged, converting language learning into mobile gaming experiences as brief as two minutes. Users progress through a gameboard-like interface, accumulating points and receiving encouraging feedback when they answer correctly. Despite concerns about gamification potentially undermining the rigor of language learning, Xiang emphasizes the value of practical usage. “Ultimately, the best way to evaluate your language proficiency is to use it,” she asserted.
Tapping Into a thriving market
According to Statista, Southeast Asia’s online education market is estimated to be worth $1.8 billion this year, signifying significant growth opportunities for platforms like Duolingo. Duolingo recorded 13 million downloads in February, becoming the most downloaded language app globally. India’s Ockypocky had 2.2 million downloads, while Elsa had 814,000.
Duolingo’s innovative blend of language education and pop culture, combined with its strategic use of AI and chatbots, positions it for continued success in the dynamic Southeast Asian market. As the platform adapts to the region’s diverse linguistic needs and preferences, it stands as a testament to the evolving landscape of language learning in the digital age.
